How To View Enquiries

This guide will show you how to view the enquiries your site gets through forms that you may have on your site. You do recieve notification of the enquiry via email however this guide shows you how to view them in the Toolkit.

You may need to use the full-screen option to see the video more clearly.

Step By Step Guide

1:
First of all we need to navigate to the enquiries tab in The Toolkit. To do this click the ' Home ' button in the top left of the screen, then click ' Enquiries '.


2:
The next screen will have the list of enquiries you have recieved through the site. To view what an enquiry says simply click on it.


3:
The final screen gives you more details about the enquiry, including details for you to contact and an answer for each form field that has been completed by your customer. If the enquiry is spam you can report it by clicking the ' Report Spam ' button at the bottom of the page.

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