SendGrid SMTP Service Set Up

Sign up to SendGrid's SMTP service & configure it on your third party software to ensure all your emails are sent successfully.

SMTP services are great for sending automated emails like invoices, booking confirmations, reminder emails etc. inside third party software solutions like CRMs, invoicing or marketing systems.

We can't directly support this providers service, but we've put this guide together to help our clients find the best solutions for their email sending requirements.

Back to Bulk Emailing

Step By Step Guide

You'll need to firstly sign up for a SendGrid account.

SendGrid offers a very good onboarding process. Follow their guide to complete setting up your account and configuring your domain. Make sure to add the email address that you'd like to send from in this step.

Once you've configured your domain in the "Create Sender Identity" section of SendGrid's onboarding process, select "Integrate using our Web API or SMTP Relay" within the "Send your first email" step. You can then configure the SMTP Relay service that you'll be integrating. You'll receive all of the SMTP credentials needed to input into your application.

You'll now be able to test your configuration, making sure you can receive the emails. You'll start to see email statistics in Sendgrid's dashboard.

Read more here

In short, you should continue using our email service for your day to day emails to colleagues and customers, whilst your 3rd party system uses an external SMTP server to send transactional emails.

This way you ensure all your emails are delivered and your customers don't notice any difference.

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