Open X-Change - Forwarding Mailboxes

The Open X-Change migration will not migrate existing email forwarding or mailbox aliases (forwarding addresses) that were set up previously. This will have to be done by the email account owner.

We will set up all previous aliases (forwarding only addresses) as individual mailboxes so the mailbox owner can configure the required forwarding (up to 4 recipients).  If a mailbox has just a single email forwarding address on it, there is a different method of configuration.

Please follow the 2 guides below to see how to configure a single email forward, or MULTIPLE forwards (up to 4).
 

Forwarding to ONE address only Forwarding to MULTIPLE addresses

Email Forwarding Icon

Forwarding to ONE address only - Step By Step Guide

To set up a forwarding service on your new mailboxes to go to a single user (so 1 forwarding address), login to our new OX Webmail Service here and follow these steps:

1:
Press the hamburger menu (3 lines) in the top left once logged into your webmail.


2:
Click on " Settings ".


3:
Click " Mail " then scroll down and click " Rules ".


4:
Click " Auto forward ... ".


5:
Now turn "Auto forward" on by pressing the button to the left of the "Auto forward" title and type in the one mailbox for which you want to turn auto forwarding on.

Tick "Keep a copy of the message" if you also want to keep a copy of all the auto forwarded emails in your Inbox.

Now click " Apply changes " and you're all done!


Forwarding to MULTIPLE addresses - Step By Step Guide

To set up a forwarding service on your new mailboxes to go to a multiple users, login to our new OX Webmail Service here and follow these steps:

1:
Press the hamburger menu (3 lines) in the top left once logged into your webmail.


2:
Click on " Settings ".


3:
Click " Mail " then scroll down and click " Rules ".

Then select" Add New Rule ".


4:
Click " Add condition " then in the drop down select " size ".

Ensure "is bigger than" has 1 Byte entered into it by typing 1 into the text box.

You can then select Add Action  and then select "Redirect to".


5:
You can then select "Redirect to"  multiple times, as you can see here we've entered 3 example emails, you can enter up to 4 mail addresses .

If you require more than 4 mail addresses to be added then please do get in contact with us.

When you're finished, press " Save".


6:
As you can see, the Forwarding to multiple addresses has now been set up correctly!


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