How to import emails to your OX Mailbox

1:
In OX Webmail , click on your account icon at the top right hand of the screen and select Import your emails .

2:
This will take you to the service that will transfer your emails for you. Please follow the step by step instructions on your screen . Ensure you've agreed to their Terms and press Proceed.

3:
Select current email providers server. If unsure, ask your current email provider. If they do not appear in the list, you can Add Missing provider or server manually, add it in and click 'Check'. It will then validate the server and allow you to the next step.

Add in your personal email address in the Additional Information box, as this mailbox will be informed throughout the migration process for each mailbox. Keep Private Customer selected, then press proceed.

4:
Enter the email address (Username) and Password for both accounts, select check on both of them to validate.

Select "Immediately" for the earliest start of migration.

Click "Proceed" and the migration will start.

Once finished, your migration will be complete.

Delta Migration

Once the migration completes, the email address you gave in step 5 will be sent a link that allows you to run a final migration pass, checking all emails that came in to the old mailbox during the migration process. Click this link, confirm the delta migration and any missed emails will be migrated.