Setup your Emails in Thunderbird

This guide will take you through the process of setting up your emails in Thunderbird, a free Mail Client by Mozilla.

Our Support Team use Thunderbird in the office themselves, so this is the mail client we recommend as we can support it.

If you don't have Thunderbird on your computer, download it here.

The Mozilla Thunderbird Logo

Step By Step Guide

Open Thunderbird on your Computer and go to Tools -> Account Settings .

If this is the first time you've opened Thunderbird since installing the program, Thunderbird will open a pop up asking if you'd like to 'Create a new Email Address' or use an existing one. Choose the existing mailbox option and go straigh to Step 3 of this guide.

In the bottom left hand corner is an ' Account Actions ' drop down. Click on this and choose ' Add Mail Account '

On the next page, enter your name, your full email address and the mailbox password. Press ' Continue '.

If you don't know your mailbox password, reset it here.

Thunderbird should automatically configure the mailbox with IMAP selected. You should see:

If you don't see this, press 'Manually Configure'. Then, enter the details as so:

Incoming Email Server:
Username: full email address
Server Name:
Port Number: 993
Encryption: SSL/TLS

Outgoing Email Server:
Username: full email address
Server Name:
Port Number: 465
Encryption: SSL/TLS

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