IMPORTANT: Removing an email account from outlook will delete any local data stored on your account. This includes your calendar, tasks and contact lists for that email account. You also may need to back up local email folders.

If something is stored locally on your Outlook, it will say (this computer only). If you need to back anything up, you'll need to export them and import the data once you have set up the new account. See The Outlook Documentation for guides on how to do this.

For further support doing this, please contact Outlook or a Microsoft Outlook IT specialist so you can ensure your locally stored data is migrated over without issue. If you need more time to do this, let us know immediately and we can give you more time to migrate over.

Setup your Emails in Outlook

This guide will take you through the process of setting up your emails in Outlook.

Does your Outlook look different, you may be using an older version. Make the switch by following our Switch to New Outlook guide

Step By Step Guide

1:
Open Outlook on your Computer and click the globe icon in the top left.

If this is the first time you've opened Outlook since installing the program, skip to Step 3 of this guide.

2:
Click on " Add Email Account ".

3:
Type in the email address you are trying to set up, then press " Continue ".

4:
Click on " Continue " again.

5:
Click on the " Show Advanced Settings ".

6:
You should now see this screen with all the IMAP server settings.

Fill it in exactly the same as the image shown, but change " Email Address ", " IMAP Username ", and " SMTP Username " to the email address you are setting up.

If you don't know your mailbox password, reset it here.

Make sure you have " Use SSL to connect (recommended) " selected for the dropdowns under IMAP and SMTP.

Please also see all of the server settings information below.

Then click the " Add Account " button.

Incoming Email Server:
Username: full email address
Server Name: imap.eu.appsuite.cloud
Port Number: 993
Encryption: SSL/TLS

Outgoing Email Server:
Username: full email address
Server Name: smtp.eu.appsuite.cloud
Port Number: 465
Encryption: SSL/TLS

7:
You're all set up! Finally, press ' Done ' and you're good to go.

Setup your Emails in Outlook

Step By Step Guide

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