If you're looking to transfer your domain away from Toolkit becasuse you've found a new provider for your website, domain and emails, you'll firstly need to cancel your account with us.Once your account is cancelled and all outstanding invoices are paid, please contact our Support Team with your written transfer request.Our Technical Team will be back in touch shortly to advise on your domain's transfer.
Alternatively, if you're looking to transfer your domain but keep other services with us, contact our Support Team and we will be able to advise on your best options.
If your domain ends in .uk, you will need to send us your new provider's IPS Tag. We will then update the IPS Tag on the domain so your new provider can take the domain into their care.
Some registrars can reject the IPS Tag change if there isn't already a pending inbound transfer on their end. As such, before giving us your IPS Tag, make sure that you have already submitted the inbound transfer with your new Registrar, otherwise the IPS Tag change will fail.Worried about services dropping? See how to ensure a smooth transfer here.
If your domain doesn't end in .uk you will need an Auth/EPP code to pass onto your new provider. As soon as our Technical Team receive the Transfer Request email, they'll unlock your domain and send you the Auth code within 48 working hours.Worried about services dropping? See how to ensure a smooth transfer here.
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