Once we action the transfer of a domain, all services powered by our DNS hosting will drop immediately.
Your new provider will then need to get your new website and email services back online by transferring your domain in to their service and managing it's settings. Please be aware this process takes at least 48 hours and is dependent on your new providers.
To prevent this, you can
perform a Smooth Transfer.
Transferring your domain(s) away within the 3 month cancellation period is free, however if you do not transfer your domain out within this 3 month timeframe, we will either allow it to lapse at the end of the current registration period, or charge £45+vat per domain to transfer out at a future date.
If you would like to keep any Toolkit services live post-transfer, please
contact our Support Team
for the DNS records your new provider will need.