Control how Webmail handles Spam

By default, Webmail will move any emails it considers spam to the Spam folder. You can change how Webmail handles spam if you don't want junk emails being moved to the Spam Folder.

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Step By Step Guide

1: In Webmail , click on the Hamburger Menu in the top right and corner of the screen. In the drop down box, choose Settings .

2: In the box that opens, click on ' Spam Settings '.

3: On the page that opens, you'll see 2 sections:

Spam Filtering
Spam Handling


Spam Filtering is on by default and you can turn it off, however we do not recommend doing this.

4: Under Spam Handling you'll see 4 options to choose from:

Deliver to the Spam Folder This moves the emails to your spam folder automatically. If you press 'Cleanup Options', you can choose if these emails are deleted automatically after a set period of time
Delete the email immediately This will delete the email as soon as it hits your mailbox. We do not recommend this option as sometimes legitimate emails can be caught by Spam Filters
Deliver to the email address... If you have a mailbox on your domain dedicated to spam, you can set all spam emails to automatically be sent there
Include [SPAM] at the beginning of the subject line This keeps the spam email in your inbox, but [SPAM] in the subject will alert you that the email service considers it spam.
 

Press ' Save ' once you're happy with your Spam Settings.

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